I had the worst experience with Coronado Jewelers. I took in 2 identical watches. Both needed battery replacements. These were watches I received from IBM for exceptional performance. 'IBM' was engraved on the back. Special. When I went to pick up the watches, they had only one watch. To make matters worse, the lady behind the counter was far more concerned about being right, then about my missing watch. She said 3 or 4 times that she wasn't there when I dropped off the watches. That, to her, was the most important piece of our conversation. She 'talked over' me consistently. She would check into it and get back to me. That was 8 days ago. I called and asked to speak with the owner. Not there. Haven't heard from him. One last thing. The one watch I did pick up was broken. The tick marks on the watch face, where the 11, 2 and 7 am/pm are, were missing. One lost watch, the other broken. No recourse. Not even a return call. Debbie S.

Went in on a busy summer night to pick out a special birthday present. Staff was wonderful and made my special birthday present extra special. Selection was great! Willia- Clarksville, DE

nice store. however the lady who works there is rude!!! She is lazy and is not a good sales person but the store has nice classy rings.