Dr. Trower is accommodating and helpful, but the office staff at T and T Healthcare are AWFUL. I recently spent three days dealing with them on the phone to try to get my prescription refill sent to my pharmacy, long enough for my medication to completely run out. It was only when I physically came to the office and yelled at people face to face that they actually got on the phone and spoke to the pharmacy, clearly for the first time, and realized something was wrong with the electronic refill system. NEVER deal with this incompetent, apathetic office if at all possible.