Horrible service!!! I've used the previously & didn't seem to have problems with them...in fact I was comfortable with their service so decided to return. It took many attempts to even get them out! Paid for my initial spray which was delivered & got bit & captured a brown recluse in my house two weeks later. Asked thenm to come back to spray as I was promised service if needed between months. They said they were coming and never showed...now avoiding my phone calls!! Definitely suggest u to find a more professional service