Express Auto "Where it's about your future, not your past."

General Info

Express Auto has put over 10,000 happy drivers back on the road in a reliable vehicle, and back on the road to good credit. By making value, service, and integrity their highest priorities, Express Auto has become Southwest Michigan's #1 Buy-Here Pay-Here dealership.

HoursOPEN NOW

Regular Hours:

Mon - Thu	9:00 am - 6:00 pm
Fri	9:00 am - 8:00 pm
Sat	10:00 am - 6:00 pm
Sun	Closed

Contact Info

Phone:

Main - 269-593-5500

Address:

1620 Mall Dr Benton Harbor, MI 49022

Reviews

1

1 Reviews

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A

April B.

01/17/17

1 Reviews0

1.0

Day 1: What joke! We purchased a car from this dealership in 2013. Paid every dime we owed and paid on time. Not 1 missed payment. We worked very hard to make sure we paid and paid on time. The car we purchased was totalled in an accident. So here I am without a car. We go back a second time with my son in tow. He is now 18 and we thought we might help him build some credit. Mind you this new car would never leave our home because it would be my car. We made the mistake of putting in the application with my sons name first with us as co-signers. That didn't get approved because he doesn't work enough hours, whatever, so we went ahead and applied for the car in our names. My husband and son sat for 5 hours waiting for a decision only to be told the department that made the decisions was gone. Awesome customer service there, ya think?Day 2: We never got a call from them, we had to call them. They probably didn't call us because they had to tell us we were not approved because it was a "straw purchase". We were told that because we were purchasing with our son, we were not approved. Mind you we have 4 years of perfect credit with them. We were only trying to help get our son some credit starting out in life. Go figure. They must have really full bellies to not want more money. It's too bad they don't want to keep their good customers. I will never refer anyone to them again. Seems like such a waste.Funny thing is, we were honest. We didn't try to hide anything. We were only trying to help our son too and got screwed for it.

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Category

Used Car Dealers

Services / Products

Services: Air Filter Replacement Wheel Alignment Brake Inspection Brake Fluid Flush Coolant (Antifreeze) Flush] Fuel Filter Replacement Fuel Injection Service Lube & Oil Filter Change Power Steering & Differential/ Driveline Flush Tire Roation & Balancing Transmission Filter & Flush Tune-up

Payment Options

all major credit cards, financing available

Amenities

Express Auto Financing: No credit, bad credit, or even bankruptcy, we don't care! Low Down Payments: Affordable down payments as low as $0 down. Limited Warranty: Express Auto includes Limited Warranty when you purchase your vehicle and a 3-Day-No-Questions-Asked Exchange Policy Free Oil Changes: As lon as you own your vehicle from Express Auto, we offer free oil changes! Service, Service, Service: We care about long lasting relationships with our costumers!