Great customer service! If they do not have what you are looking for they will spend the time helping you find something else that you will like. Knowledgeable about majority of all vapor products. Would recommend to family, friends and especially someone just starting to use a vapor, they will spend the time to explain the process to you so your comfortable with your purchase. I was going through Breast Cancer when I first went in and had no idea what I was doing and they were amazing with me and very helpful. Definitely 5*!!!!