The Fuhrs provided quick, excellent feedback to my level of understanding. Their concern as I looked to buy a used car was to tell me the exact condition of the vehicle. No beating around the bush with these guys. Great, responsive customer service. Definitely a family business environment but they get the job done and care about giving real value. Steve helped point out a potentially disastrous purchase of a vehicle that the dealership said had no defects. He explained the situation clearly and picked up the phone multiple times later that day to answer my questions as I further investigated at the dealership. He even helped explain to the dealership mechanics what I couldn't–––why he thought the car had a defect. Very helpful at a reasonable cost.