Quick to make the sale and slow to provide the support. Installed a damaged machine - 4 to 5 technician visits w/in the first 4 weeks. The first technician didn't want to work on the machine (claimed it was the paper we were using). Now the sales staff is dodging our communications. Speaking with Client Services to resolve the issue. Had a better experience in the past; however, not sure that I would consider this company in the future.