Excellent patient experience with Dr. Bill Alti and his assistant (dark haired girl) as well as hygienists! Being leery and a bit apprehensive by nature, I find it comforting to be patient of his. Not only Dr. Alti makes sense and explains procedures and steps well, he has a great attitude and pleasant character. He is great with adults and teenagers and I have no reservations of recommending him to others and brought my kids to practice as well. Sure glad to have found him (moved recently from other state and was looking for a least several months to find a dentist that would make sense due to large amount of work needed to be done)! P.S. Ignore of how Cornell clinic currently looks since they are expanding/remodeling and probably going to have nice office as other Gentle Dental clinics I've visited (root canal, specialist).