Always Reliable, Dependable, Honest. Never Lies or sells you something you don't need. Professional and Courteous. If He or his staff can't help you right away they will let you know When they can. Monty and his Employees Go above and beyond Helping me and their other customers. Yes, I've noticed how they treat their other customers...it's amazing. They say you can tell a good mechanic by if his hands are dirty and scenes of Grease, etc being present on them on their shop......That means they did the job and He will admit if he doesn't know something and will refer you to someone who can help you instead of pretending to know. They truly care about people and I've seen them go above and beyond the call of duty and responsibility. They are just like anyone else however, they expect to be paid for the work that they do and are honest and fair.