Anyone that needs good honest service for heat pumps etc. give this man a call, if he tells you he will be there at your service he will be there and he even calls back later in the day and the next couple of days to make sure all is still ok. That means more than anything when purchasing a new heating unit, if you don't get good service from the installer you have wasted your money in my opinion. I give this guy a 5 star would give him 10 but it want let me. The Daugherty's and The Taylor's, The Bentley's