Company has alwasy managed to send someone out same day I make the call - low service call fee compared to other company - Used for washing machine and refrigerator service - very positive experience on my part both times I have used them in this last year. Will make this company my first call from this point foreward - G Martin

Called them out because pilot light wouldn't stay lit on my gas water heater. There is a $65 charge just to show up, even if they don't do anything. Instead of cleaning the orifice and earning their fee, they simply quoted me over $1600 for a new heater (available elsewhere for $1,000), or over $400 for a new gas control valve (had one installed by a plumber for $200), neither of which were necessary. After a call from me explaining how someone else actually diagnosed and fixed the problem, they still elected to keep their $65 fee.