I received my 1st perm by Isabelle looked ok, went back next day half straight half curly, offered another perm did it, was not informed of any risks involved completely trusted her with my hair,she trimmed my hair as well but took off a lot more length than I asked for next day my hair is breaking off 3-5 inches random spots,straw fried, called no one picked up, decided go to different salon all trust gone, got a short pixie cut since there was no saving my hair,devastating, if I was informed of risks I would have never gotten a perm to begin with