I am an African American woman and I have gone to Kim's Nails at least 4 times and every single time I have been told there is an hour long wait. I am a business owner and my time is limited so I would just leave. The last time I went and was told the wait was over an hour I asked if I could make an appointment and one of the men told me it would have to be the next week and I said that would be fine. After all the technicians looked around uncomfortably he then said I could not make an appointment. I just turned away and walked out of the building. I have NEVER been treated as such ANYWHERE.I'm thinking the co lo r of my skin was not good enough or yet I was stereotyped in some sort of way.I live in the Bartlett area and was trying to find a nail salon close by. I guess I will have to continue to drive across town and patronize another business.