It is 304 in the afternoon no one is here except for one woman drying her nails I wait for a few seconds and a person comes out and and asked me what I want ,in the nail salon? I tell him, I would like a manicure. From his body language he doesn't look too thrilled and tells me I have to wait a bit. I ask him how long do I have to wait, he is taken aback by that question. He says we're busy And I said what are you busy doing he said we are having lunch. I'm thinking I come out here from Carol Stream a good 8 miles because of the reviews for this place but unfortunately the customer service stinks. So I ask again five minutes 10 minutes 15 minutes how long? He again says we're busy. I will never come to this place again it says walk-ins welcome it doesn't say lunchtime is sacrisanct. I think treating the customer like this and no one except one woman is in there drying her nails no one is out there to take customers. If everyone else's is having lunch u Have at least one person in front to take care of someone in case they walk in.