Responded to my call to AAA late afternoon 1/1/06 (a holiday). Had to drive over 20 miles to get to hard-to-find rough gravel road in Washington Co., KY. Arrived in an hour, and drove directly to my car which had slid into approx. 2-foot ditch. Couldn't get around car to pull out the way it went in, but expertly attached to front of car and gently lifted the front end and slowly pulled it back onto road. NO DAMAGE AT ALL TO CAR. Also very kind and gracious about making the run, including crawling down in a muddy ditch.