When my car was initially damaged August 2006, Northside Collision in Dewitt handled everything with my insurance company. It was problem free throughout the whole process. However, what I like best about Northside is that they stand by their repair work warranty, even years after the work was initially performed. I received no hassles when I brought my car back in September 2012, received a loaner car without charge while my car was being repaired, and had the warranty work done with no cost to me. And the people were so nice about it! This company actually does stand by its warranty completely. I was so pleased to have such a good experience. I have and will continue to recommend them to anyone I know. Marilyn, Manlius, NY