i.e., What a disappointment. The salesperson said that he had 35 years experience & would be present during the work. Hasn't happened.. We were supposed to be the second pool on the list but beginning 4/25 but didn't start til 5/31. They put the pool in the wrong place, It was in writing and staked He said he doesn't want ground water to run into the pool. I don't want it running up against the house and re planned on regrading. Right now, it looks like the concrete will be about 6 inches too high. They refuse to come to the house when my husband is here to address the issue and it can't be done on the phone. A Gravel truck shows up and tells us there is a 90% chance his truck will bust up our driveway. Apparently we were supposed to know this. We were told it happens all the time. Contract says they are not responsible for driveway damage. We thought that meant "accidental". They want us to pay 1/2 of cost for equipment that won't damage the driveway. I want the pool at right!

Very friendly and knowledgeable. Willing to help inform customer.