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State DirectoryRocha's Towing
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PROMPT RESPONSE! FRIENDLY SERVICE AT A FAIR PRICE!!! 24 HOUR SERVICE
- HoursCLOSED NOW
- Regular Hours:
Mon - Fri - Phone:
Main - 512-280-2642
- Address:
- 5700 Burleson Rd Austin, TX 78744
- Email:
- Link:
- Categories
- Automobile Parts & Supplies, Auto Repair & Service, Automobile Repairing & Service-Equipment & Supplies, Automobile Salvage, Towing, Towing Equipment, Transportation Services, Wrecker Service Equipment
- Services / Products
- Towing, Wrecker Services, Jump Start, Winch out, junked car, vehicle transport, storage, equipment towing, equipment transport, grua, servicio de grua, accident scene towing, recovery, weekly tow truck rental, 24 hours, flatbed, conventional truck, dollies, wheel skates, winch outs, forklift transport, overhead lifting, loading, unloading, transfers, Ladol Trailer, heavy duty towing, medium duty towing, light duty towing,
- Payment Options
- Neighborhoods
- McKinney, Southeast Austin
- Amenities
- Towing,Call Anytime,Transportation Services,24 Hours a Day, 7 Days a Week
- Languages
- English, Spanish
- Accreditation
BBB A+ Accredited Business Member
- AKA
Special Tow
General Info
Need a tow? Jump Start? Winch out? Gas delivery?
Contact Info
Reviews
Henry was very kind helpful. He was very professional loved his energy. Never had to call on a towing company before and I’m glad that rocha towing was the one that came out to assist me. Very satisfied.. Again thank you Henry..
I'm so glad i call rocha's towing
Very good price, nice and helpful guy answered the phone assuring me that every thing was going to be okay. He send a tow truck and arrived at the time he quoted. Got my Civic towed to Honda dealership. Rochas Towing will be on my cell phone contacts from now on. THANK YOU ROCHAS FOR FAST GREAT SERVICE.
09/02/09
Awesome service!!! The dispatcher helped me figure out what needed to be done with my broken down vehicle. They got to my car in the time quoted!!!(which was a very good surprise). The driver was very nice and truck was very clean. Totally would use them again. Ask for Juan at dispatch....very nice guy.
I broke down in my car one night around 11:00 PM so had a friend give me a ride home. The next morning I called this company to get my car home or to the shop. I waited to call at 6:30 AM thinking this would be a good time. The woman who answered the phone, first was very brusk and told me that they would not have a driver or even a dispatcher until 8:00 AM. When I asked about their add saying 24 hours service I was told that all their drivers were down for the night and they could not do anything until 8:00, not even a dispatcher would be in until then. This tells me they either do not know what 24 hour service means or they don't need the business.
I would not even think to call this company again. I would also tell anyone who asked not to call them.
SOif you are looking for a wrecker service, go find someone else. Perhaps if they loose some business for awhile they will get their act together.
The employees that I dealt with were extremely rude and unprofessional. The male employee would not allow my husband to accompany me into the locked area to retrieve proof of ownership from my car. He first offered to accompany me behind the locked gate without my husband and when I said no he sent a lady with me that did not even know where the cars were kept and she had only worked there 7 days. To top it off, when I found my car it had a pair of women's black g-string underware (that did not belong to me) hanging from the side view mirror. When I asked all he said was "I don't know who those belong to" It was a locked area (which they obviously don't let the general public enter since my husband was not allowed back with me) I think it is a safe assumption that it was an employee.