My Dad had an appointment at10 and we are still waiting in the area 11:13 not only are we still waiting when I asked the receptionist she says she can tell me how much longer . Now this is the worst place I have been at other the Brakenbridge Emergency area they haveu beat about a notch . I will never schedule another appointment here at this location again . But I'm sure u will be billing for ur full price !!!! I'm sure if we were late we had to reschedule and if we weren't on time u wud charge a fee great job DOCS!!