American Auto Rental Sales
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- Hours
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- Phone:
Main - 512-263-7735
- Address:
- 3827 Ranch Road 620 S Ste B Austin, TX 78738
- Link:
- Categories
- Recreational Vehicles & Campers-Rent & Lease, Car Rental, Trailer Renting & Leasing, Truck Rental
Contact Info
Reviews
We have rented pop-up RV's for several years and have always had a good experience. The campers are clean, well-maintained, and up to date. They show you how to set them up and are helpful with returns. Recommended!
I have been a customer here for years, as I rent flatbed trailers for my business on occasion. I have always been pleased with equipment I use and the service I receive. I also recently rented a camper for the weekend and was pleased with how clean and new it was.
Our experience with this company couldn't have been worse. We were charged for a cleaning fee for pet hair; however, there were never any animals in the camper we rented. Even worse, we were told we'd be charged $50 for the cleaning fee (which never should've been charged since there were no animals in the camper), but were instead charged $100 with no explanation as to why. We are one of three families that rented campers from this company this summer, and none of us will be doing business with them again because of this incident and how poorly and unprofessionally it was handled. In fact, our experience was so bad that we filed a complaint with the Better Business Bureau.
Our experience with this company couldn't have been worse. We were charged for a cleaning fee for pet hair; however, there were never any animals in the camper we rented. Even worse, we were told we'd be charged $50 for the cleaning fee (which never should've been charged since there were no animals in the camper), but were instead charged $100 with no explanation as to why. We are one of three families that rented campers from this company this summer, and none of us will be doing business with them again because of this incident and how poorly and unprofessionally it was handled. In fact, our experience was so bad that we filed a complaint with the Better Business Bureau.
Our experience with this company couldn't have been worse. We were charged for a cleaning fee for pet hair; however, there were never any animals in the camper we rented. Even worse, we were told we'd be charged $50 for the cleaning fee (which never should've been charged since there were no animals in the camper), but were instead charged $100 with no explanation as to why. We are one of three families that rented campers from this company this summer, and none of us will be doing business with them again because of this incident and how poorly and unprofessionally it was handled. In fact, our experience was so bad that we filed a complaint with the Better Business Bureau.
Our experience with this company couldn't have been worse. We were charged for a cleaning fee for pet hair; however, there were never any animals in the camper we rented. Even worse, we were told we'd be charged $50 for the cleaning fee (which never should've been charged since there were no animals in the camper), but were instead charged $100 with no explanation as to why. We are one of three families that rented campers from this company this summer, and none of us will be doing business with them again because of this incident and how poorly and unprofessionally it was handled. In fact, our experience was so bad that we filed a complaint with the Better Business Bureau.
04/07/09
VERY NICE HELPFUL EMPLOYEES AND NICE EQUIPMENT THAT MADE FOR A GREAT LONG WEEKEND.
Very helpful and friendly! They showed us how to do everything on our pop up rental, since it was our first time. We couldn't have been happier. We had a great time and the pop up was like new. It was under a year old! We will definitely rent from American again! Highly recommend !
Thanks American, we had a great time camping in your Rv rental! You were very helpful in showing us just how everything worked and hooking us up. It's good to know you also rent Pick Ups and Kayaks too! We'll be back.
07/01/08
Stay away from these people, they are rude and will hang up on you when you are just simply trying to do business with them. Very poor cutomer service!
07/01/08
Stay away from these people, they are rude and will hang up on you when you are just simply trying to do business with them. Very poor cutomer service!