So its been a long hot day and tonight on my way home from a soccer game I decided I would stop and buy a water somewhere. Usually its at Duncan and they charge .25-35 which I think is reasonable. Tonight it was McDonald's on Western Ave in Augusta. I ordered at the drive-thru and the girl asked if I was ordering anything else. I said no and she said I'm sorry, but I can give you just water at the drive through, you will need to come inside to get it! WHAT!?!?! I wasn't wanting it for free, I had money ready. I wasn't hungry, I didn't want soda, it bothers my stomach and no caffeine this late so water was my choice! They could have charged me for a soda and I would have been fine with it! It's not like I haven't spent plenty of money there over the years! The fact that they want to punish you for just wanting water may not be a big deal to them but I will never step foot in that McD's again! What idiot manager or owner thought that was a great idea?? I went to Arby's and received good service!

Rude ManagerMost rude manager I have ever seen at a Mcdonald's!!!! After ordering a double cheeseburger small fries and a drink at the drive up. We went up to get it and they tried to give us two drinks. I told the person she had the wrong order so she gave me one drink and came back with a mcdouble with no fries. So it took them a few mins and some manager came over and said this is what we ordered we said no we had fries and we paid for fries so we wanted them, again she came back and said no you did not and this is what we were getting. then I asked her why did you try to give me two drinks? She was lost at this point very rude voice she said i'll get it and came back with the other drink that we did not want. I told her for the fourth time we order fries she slams the window and go's and gets the fries throws the bag at me without the cheeseburger so I tell her one more time where is the cheeseburger, she comes back throws that bag at me and tells me to get the hell out of her drive up. I realize that mac has low price help but this person is a nut case and should be terminated. I will be call the store manager and filing a formal complaint. It will be a good day when the bots take over at least we won't have to deal with rude people. This happened on July 13 at 7:25 pm

I work at another McDonalds and I was appalled to see a staff member with her pants rolled up to her knees and she put regs on the grill with out gloves and then she made food with out gloves and did not wash her hands.