A Stroke Above Services
Tudor Home Improvements LLC
955 Hunting Horn Way W, Evans, GA 30809
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- Hours
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- Phone:
Main - 706-229-5515
- Address:
- 3845 Wrightsboro Rd, Suite D Augusta, GA 30909
- Categories
- Painting Contractors, Faux Painting & Finishing, Painting Contractors-Commercial & Industrial
- Location
- Augusta's Painting Pros servicing the CSRA for all Residential and Commercial Painting
- Neighborhood
- Belair
Contact Info
Reviews
I cannot recommend A Stroke Above Services. Our home was posted on a video on the business Facebook page timeline. We had painters that had messed up our home but after dealing with A Stroke Above Services, they have done everything that she points out as incorrect in the video, just on a larger scale. Most of the employees were nice but I did have one painter get hostile when I continued to point out problems that needed to be addressed. We had brand new floors put in at the beginning of the month but they are now covered with splatters of paint throughout our entire downstairs area. They got paint on our furniture, on our refrigerator of all things, even on my wifes clothing in her closet when doing a touch up nowhere near clothing. They chipped a couple areas in our tall foyer ceilings with their ladder and instead of fixing it they just painted over it hoping we wouldnt notice. The company washed their brushes in our yard at the edge of the property and our neighbors property with our water hose, covering our water hose with paint and covering that entire area with paint chips and lots of small pieces of trash. I asked that they clean it up but they never would so I ended up having to try my best to clean up their mess myself and apologized to our neighbor on behalf of the painters. The painters were not provided the proper tools for the job and continually had to use our personal sanders, sandpaper, and screwdrivers. There was not much prep work done at all besides filling in a few dents but they never sanded the dents they filled in with spackle and just painted over them which left swollen looking areas throughout the house with small bubbles from not being sanded. It looks awful. Painters were not properly trained on how to paint baseboards and ended up running the brush all along our carpet and the baseboards at the same time. They also splattered paint all over the floors when painting the baseboards and doors downstairs and managed to get paint all over our furniture due to quickly running the roller over the ceiling as a quick second coat without covering anything. They did not use tape to protect the flooring even though we were told when handing over our deposit that they would tape and cover from wall to wall to protect our new flooring. After sending enough text messages to the owner she finally had the painters use some tape and paper to cover the floors near the wall but they didnt even put the tape at the edge of the baseboard so it still did not protect the flooring. After complaining about the paint on the floors and the lack of proper covering the lead painter said that they just didnt tape properly because it would have taken too long. The owner claims to have covered our floors and furniture properly even though she was rarely here and never came to check their work until she received enough complaints, but we know for a fact it was not covered properly due to the amount of paint on our floors and furniture. We have been scrubbing the floors for the past several days and the paint is not coming up. They freehand all painting so all of of our rooms have squiggly lines along cut in areas at the ceiling and baseboards. When I asked her to put tape up she said they dont do that. She had plenty of tape because we gave her an entire box full but she apparently took that to a different work site. When we pointed out drip marks on our banister that had just been covered with paint instead of removing the drip mark properly before painting the owner took a sharp object and ripped up our banisters. When we pointed out paint on our carpets they used a brush cleaning tool and began ripping out our carpet fibers. Their fixes only made things worse. She either does not use the paint she claims to use or she waters the paint down. The sheen and texture of the paint changes from room to room and none of the touch ups match the walls, so we went to Sherwin Williams and got a quart of the paint that is suppos