I love Laptop Geniuses, because I know no matter how stressed out I am when I walk in there, I will always feel better when I leave. They calm my nerves about whatever problems are going on with my little netbook, and have never failed to fix whatever is the source of my stress. They are always fast and reasonably priced, which is a huge deal for me, since money never seems to be something I have enough of. They are outstanding!