These folks are top notch. They make having your car service a great experience! Knowledgeable and can take my odd sense of humor!

The service team at Hinshaw's Honda in Auburn is exceptional. My most recent experience was with Bob Arnold, but they all make every client interaction productive and efficient. They make me feel like my time is of value to them, and their friendly approach always leads to a pleasant experience. They offer services as needed without being pushy, and they get the job done in the amount of time and price quoted. I will continue to take my car their for quality service every time.

I had my dashboard light up with multiple warning lights, after calling the service department and talking to Mike, he was able to get me in immediately. They ran the diagnostics and thankfully it was just my speedometer that had gone out and not my transmission going, as I had originally thought.

Not being able to have it fixed right then, Mike was not pushy and able to work with me to do it when it was convenient for ME. I truly appreciated the attention and personal service they gave to me and my 20 year old Honda! I'll be taking my car back in there this week to have them fix the speedometer and look forward to dealing with them in the future!!

I bought a headlight at an auto parts store to replace my drivers side headlight. But it was too difficult to change out because the car battery and a couple other parts were in the way. I was driving by Hinshaws Honda and decided to stop by the service department to see if they would be able to change it for me. I didn't care what it cost because I needed to have my light changed. When I walked into the service department, I was greeted by Mike. I told him what I needed and he said that he would take a look at it and that he would change it for me himself. He had it changed in no time and he didn't even charge me!! A big thank you to Mike and his great customer service!! I truly appreciate it!

I just had a 15,000 mile service done on my Honda pilot. Mike greeted me at the door, was very clear about what needed to be done, made sure I understood what they found, and took great care of the car. Thank you!

I am always satisfied with the service at Hinshaw's Honda from the time I call and from appointment to appointment. John Matteson, who has been at Hinshaw's forever... is the service advisor that I always deal with, He knows me. He knows my car. I trust him completely with any advice or recommendations he has for my car because he is dependable and honest. The dealership has a friendly atmosphere and it is very clean at all times. I intend to continue my loyalty to Hinshaw's because they take excellent care of me and my car.

I've been brining my car to Hinshaw's Honda in Auburn for years, I'm never disappointed in the service I get. After my oil change my car is always very clean and runs great. They always keep me aware on deals and coupons that help me save money. I won't go anywhere else!

Excellent Customer Service



Purchased a 2006 Civic and 2006 CRV at Hinshaws.

Had previously taken vehicles to non-dealer shops for maintenance but after having Hinshaws service the new cars, we have decided to stay with them.

Excellent customer service including detailed explanation of the work before and after the maintenance.

You don't have to be afraid of car salespeople anymore! Becki Waskey really listened to what my family needed and we bought the best car in our price range for our needs. We liked it so much, we bought a second car with her a few weeks later - and I'm looking forward to when my next car purchase can be made, which I used to dread! Thanks to Daniel in finance who answered all my crazy questions (I'm an accountant, and it's really tough to deal with me in financing on anything I'm sure) and was very quick and knew his stuff! I could tell the people who work at Hinshaws really care about your whole experience - after all, every time you get into your car for a while you remember that purchase and it's nice to have a great experience instead of a lousy one. I will buy here again.

The customer service is excellent. Always able to help and recommend services.

When I was having issues with my previous vehicle, I went to Hinshaw's and worked with Becki who helped my wife and I a week before find a car for my mother-in-law. The experience was painless and Becki was extremely helpful and knowledgeable (even though she did not know what the "W" button was for on the Volvo). This time around she gave me an amazing deal on a Pontiac. The car did have some minor issues but Becki and Monty made sure to take care of those issues for me without any hassle. I highly recommend Hinshaw's for a smooth and stress free car buying experience! ~ Jon

At last i found the dealer that gives the best service! If your car needs service go for hinshaws honda thay are the best but make sure that you look for mike because he will tell exactly what to do and you will never go wrong! He is the best!

I have been going to Hinshaw's, since I bought my used Accord in 2004. They do good work and have a loaner car program, very important to me. They also wash my car. It 's expensive and I don't like that they charged 100.00 to look at an issue, I had even though one could see the dangling wire from the brake. But I have never had an issue with something that they fixed. My car runs well.

If you need work done ask for Damon. Always very professional and the work is done promptly. Service department is helpful and always lets you know what needs to be done and gives you an estimate that is always accurate.

If you need work done on your vehicle go to Hinshaw's and talk to John M in the service department. He has helped me many times and every time was a wonderful experience. They are the most professional service department that I have ever been to and John is one of the best there. Not sure what he gets paid but he deserves a raise!! LOL.

Thanks for great service John...trusted and they know my name for 20 years plus years.

Great Service Experience Reasonable prices the staff makes you feel at home and always greet /welcome me at the door with a smile on their face Great place to do business :)

Excellent Service!



I heard a knocking noise coming from the engine of my vehicle. I called Hinshaw's, and Mike from the Service Department got me in within an hour and they quickly figured out what was wrong and had my car fixed, and back on the road on the same day. They exceeded my expectations by getting it done quicker than I hoped, and for much less $$$ than I expected. Thanks Mike!

Go buy a car at Hinshaw's Honda, in Auburn. Talk to James McKibben. He helped us get into 2 great cars for the price we needed.

For the last 10 years that I came here to trade my car, Sean Tran has been nice giving me good deals with all the transactions/ leasing Honda civics. He is a very good salesman, have great customer service. He should be name the seller of the year. I highly recommend this dealership.