Every time I come here something is wrong. All I wanted was whipped cream on my hot chocolate. Asking for it when I ordered was clearly not enough. Checking to see if it was put on at the window also not enough. Going into the establishment with a wicked head cold in my pajamas and freaking out is what you need to do when you want what you ordered and paid for. And the only person who has any idea what's happening says just ask for me next time. Thru the drive they window? I ask.. Well no.. She says.. You have to come in.. Not helping me lady. Not to mention the kid who tries to short my change.. Got you twice buddy.. Maybe they should get you off the register..