The frame at the bottom of my exterior door was rotted. I pulled the door and brought it to prehung in Auburn. The re-framed the door for $222.00. We have had rain for the past 3 days and the adjustable plate at the bottom of the door when adjusted to the sweep leaves a gap under the plate. Because of this the laminate flooring around the door was soaked and ruined. i called prehung and told them about the issue and was basically shrugged off. no refund offered. they just told me to bring the door back in. I am not impressed with how they handled my problem at all. I would recommend taking your door problems elsewhere!