Mr. Germain came to my home as an inspector for my town when I had had work done. He found many flaws that I had no idea existed. I had to call the gas company. I was told I had been sitting on a ticking time bomb for over two tears due to the errors of another company I had hire through Service Magic, Platinum Plumbing. Mr. Germain stood at my side and helped me through a very difficult negotiation with the OTHER plumbing company. He, literally, saved my life. I have hired him now to do the installation of a home generator. He is a great guy and very reasonably priced. I highly recommend him!