Most companies charge by the half hour with the first half hour usually including a service charge that covers the gas and driving time to the job. Charges are not broken down by the minutes. Anything that goes over a half hour increment automatically incurs another full half hour charge. This has been the norm in all my dealings with any home service industry. While every attempt is made to complete the jobs in a timely manor, and clean and professional standard, not every customer will be or can be satisfied. A word to the Wise would be to handle all maintenance issues personally to have a valid opinion of the companies performance. Advantage Plumbing employees do not make a commission on any job and have no personal reason or have been instructed by their employer to "pad" the time on invoices. A-one company, with conscientious employees.

Used for a rental property, tenant informed me they were there for less than thirty minutes, and i was charged for over forty minutes. Seems to me like they were trying to get the extra fifty dollars for the second thirty minutes, because I was not able to be present for the service call. I will not be a return customer for any other rental units, nor will I recommend their service.

Highest recommendation. I manage our 'vintage' beach rental house and have always been given good advice and prompt help.

Great job and got to the job very quickly. Left the job sight in exceptional condition upon their departure.