Couldn't agree more -- avoid this store like the plague. We had a terrible experience here - ordered something they promised would be ready in two weeks and a month later still absolutely nothing. They didn't even call to provide an update - I had to continually call them! After 5 weeks I gave up and just decided to go somewhere else. But it got worse. They WOULDN'T REFUND MY MONEY for the item that had taken 5 weeks and they still hadn't gotten in. I had to wait ANOTHER week and a half til they finally got the stupid thing in, then waste a trip to the store to pick it up, only to then immediately return it and have it refunded to my credit card. And they weren't even apologetic about it!! Terrible terrible terrible - wish I could give zero stars.