On 10/3/14 I called in a pick up order. I was hung up on by the old angry black woman who answered in the phone in the midst of my order. When I arrived at the restaurant there was a line as long as the sidewalk. The old angry black woman keeps an attitude, thereby giving bad customer service to all patrons. I attempted to speak to the owner Fred about his bad practices andn his response was "well don't order from here". Now I noticed that not one cook was wearing a hair net or gloves. All the servers and cooks are older ladies, over age 65, who cannot partially see, hear or speak. They are missing teeth, causing saliva to fly on consumers food. Everyone talks with an attitude. There are flies swarming inside the cooking area. We have a business that is the only one like it in downtown Atlanta and the service is bad as well as the unkempt employees who serve.