Love the new Athens store's products, but customer service at this store ranges from not great to just awful. I have only interacted with one employee there who actually went out of her way to make sure I had a good experience. Although other employees have been relatively nice at times, I have often stood waiting for someone for 5-10 minutes or had to try to track someone down to actually check out. In addition, I've overheard several awkward or personal conversations from the employees, including them yelling at each other. I've worked in retail before and would have been fired for the behavior I've seen from some of the workers at this store. I think a meeting on professionalism would really do this new store a great deal of good to ensure customers continue coming back.