I went to Wendy's drive through Dec.2014, and there was a car ahead of me. When the car got to the window to get their order, it became apparent that they knew the Wendy's employee(s) working the window. They began to socialize for several minutes! I watched as the cars behind me started stacking up, and then noticed that there were several (3) Wendy's employees at window socializing! Then I witnessed the most disturbing thing; there was a persons hands perched on the window frame that was GLOVED for DIRECT CONTACT WITH FOOD!! This is the person that puts the burgers together by HAND! Their hands should never touch anything but food. That's why they're wearing them. It's not to keep them clean; it's to keep our food clean! When I got my order, I was given the wrong bag of food. I inadvertently touched the fries with my fingers when I opened the bag to check my order. I pointed this out to the employee but she made light of it, and passed it out to the car behind me! OMG!!