I will never shop there again due to customer service. Purchased boots but wanted to exchange, not return, them becausethe right foot was noticeably larger than the left. Manager says it was because in order to prevent theft, they only leave one boot in the box so everyone tries the same one on. That is not my problem. I paid with credit card so purchase can always be traced. Did not have receipt with me but had credit card bill on phone for proof of purchase. Manager would not let me exchange them without paying extra $10.00. Never heard of such a thing. Kept the different sized boots and vowed to never return. My loss and theirs

I will never shop there again due to customer service. Purchased boots but wanted to exchange, not return, them becausethe right foot was noticeably larger than the left. Manager says it was because in order to prevent theft, they only leave one boot in the box so everyone tries the same one on. That is not my problem. I paid with credit card so purchase can always be traced. Did not have receipt with me but had credit card bill on phone for proof of purchase. Manager would not let me exchange them without paying extra $10.00. Never heard of such a thing. Kept the different sized boots and vowed to never return. My loss and theirs