This is the second time that I have called A-1 appliance. The first time I called, they said that they would call me when they were on their way (I assumed it would be that day)... 4 days after, still no call. They never showed up or called. The second time I needed service, I thought I would give them the benefit of the doubt. I called again... and got the same thing. They never called... that was 2 weeks ago. Service may be good... but I never got to find out, cause they never showed up. If you have time to play games, do with A-1... if not, you better find another option. Sorry for the bash guys, but that's the truth.