They will lose your application 6 times in 6 years so when you do call to update your application every 6 months they don't have it. They advertise they provide emergency housing and they do not and they are not the most friendly people they tell you one thing on the phone and then tell you to call them back and then its a completly different situation. But the advertise outside of a prison to come get out ashtabula counties housing program but on the flip side they do not allow felons in there program!!!!! I think someone else needs to take charge up there!!