I ordered a catchers mitt for my daughter and the mitt I ordered had apparently been discontinued. I was sent a replacement mitt without being consulted and was a different model than what I had ordered. I called and talked with a rep at Championship Fastpitch and he apologized for sending a different mitt and sent us the new model of the mitt I ordered at the same price as the discontinued mitt had been. Thank you very much to Championship Fastpitch for making this right for my daughter.