I have been going to Tanglez for years, the hair stylist there has been nothing but professional with me during every visit I have had with her. I can give her an idea of what I'm looking for and she has a remarkable way of making that style work for me. She knows my hair better than I do and knows what styles I should or should not try. I trust her 100%, and in fact I have since moved out of Asheville.. but I trust her so much that I schedule my hair appointments when I return to town just because I know that I will get a fantastic cut and beautiful color. Her prices are very reasonable, especially when you consider that some salons are now charging $100+ for a cut done by a stylist that has only been cutting hair for a barely a year! If you want someone who strives for excellence, someone that you can trust to do a great job I would recommend that you try this salon.