Paid for full installation.Horrible service after they have your money. ZERO communication skills

These guys are great, we have had them put a new boiler and AC in our house. Good prices and clean friendly workers.

One and a half hours after saying they'd arrive, I got charged $317 for a half hour job which included a $16 part. Another company had told me they could come at 5, but I did not cancel with this company since I was waiting for 40 minutes for a callback -- never came. The guy showed up and I paid them. The AC is fixed though, so I guess that's something.

Had my air conditioning unit worked on only to be charged $240 for a $50 "hard start kit". I was also charged $190 for a $28 wiring harness. Plus $99.00 just to come. The work took one hour. The final bill was $560 Even if they charged $100 an hour plus $99 for the call out, plus $80 for the parts, plus $80 for marking up the parts (a 100% mark up} the bill would have been $385 with tax. How this company justifies charging an additional $200 is beyond me.

my furnace quit on the coldest day of the year, and advanced was right there to fix it up for me. very happy with the quality of service, and the attitude of the employees