Appliance doctor was called to work an a heater/air conditioner window unit. He was supposed to be a my house on the following day at 1:00. When he did not show, I called the Appliance Doctor again at 2:30 p.m. that day and was told that he was just finishing up with a call and would be right to my house. It is now 5:25 p.m. and he never showed. Didn't call me to say what was the reason -- just didn't show. Bad business in my opinion.