At Wal-Mart you have to track down someone who has the key to the locked display case...and God help you if you actually need some advice or recomendations on a game or piece of hardware. At Best Buy you can handle the merchandise, but still no dice when it comes to finding ANYONE who knows anything about anything or even cares. But at this particular GameStop I have always been greeted enthusiastically and always end up spending WAY more than I intended to on games and other fun stuff because the people here ARE FREAKIN AWESOME!!! I go in to buy one game and before I know it they make 3 other games sound so cool I have to have them too...and I have never been disappointed with anything I have gotten from there. These folks know their trade and they are so happy to help you out it's almost overwhelming after getting snubbed by the big box stores. If you want to get your money's worth (and then some) these are the people to go to.