General Info

If it's your first time visiting us you should know that we have been Internet retailers for almost five years. Libation is the "little" wine shop with the big reputation for excellent price, selections and the ultimate customer service. We are not just another liquor store who decided to sell on the web. Although we now have a brick and mortar store in Arcata, California we STARTED our business on the web and we will STAY on the web. We started on the web because we had the wine and computer backgrounds to build an informative, state of the art and extremely functional retail web site, backed up by a service oriented staff of wine experts. In other words we have some very talented winos that work here and we are not just talking about the owners. As many of you know, we have seen many web retailers go belly up. especially in the wine business. We will stay on the web because we have always offered real value and convenience for our customers. Now for the part about why should shop with us. You should shop with us because of three ( it's always three, right? ) reasons. Service If you are shopping on the web we have fast, powerful search capabilities, an easy to use interface and clear, detailed descriptions of thousands of wines. We have a toll free number with an actual person answering the phone. Not an annoying and time consuming answering system. If you do have to leave a message someone will get back to you promptly. We reply to all email inquiries within 24 hours and usually within minutes. Orders are responded to by an actual person, not just an automated form letter.