I dropped off my dog and asked for a trim. When I arrived to pick up my dog, I was horrified! My dog was completely shaved, he had no hair! Although they did manage to leave patches of hair all over including half of his tummy! Not to mention the nicks all over! I was so upset; I cannot believe they cut my dog with those clippers taking ALL of his hair off (with the exception of those patches throughout)! I guess whoever does the grooming is not very well trained. I will never ever return there and hope that no one else does for the sake of their dog not only looking funny after leaving but also because of the pain from being cut with clippers!!!