We've used TNPLH for over 5 years. They are great with the "kids" as we call them. Very reliable. Responsive, even on short notice. I have no concerns that they're not doing what I'm paying for like some other services recently in the news. My neighbors always comment that they see them walking the dogs around the neighborhood. I feel so much better knowing that our pets are in their normal environment and not in a Kennel. It's bad enough that we have to leave them home when we travel.