I live in Oklahoma and was in Michigan visiting family.National Car Rental by far had the best customer service. They rented me a new car, without a bunch of hassle,I had roudtrip Train tickets and a debit card. They were awesome.We always go to National for our rentals because we get great cars,and no hassle.Vacationed in Tuscon,Az and rented National car rental there,we got the same service.I won't rent from any other company.