I purchased a softner from this company and was told it would take care of my hard water and the smell....it doesn't. Bought from this company even though he was higher priced than everyone else in Ann Arbor. I knew the water was hard and thought he carried a better softener. I was wrong. Have called him numorous times complaining about my water. He told me there were no filters in the equipment...finally I asked him to come out and check it....got a bill for $20 in parts, took him 15 minutes and the bill was $133.75 when I called to see why the labor charge was $110.00 for 15 minutes I was told that is what he charges for a service call....my house is 8 minutes from his office......I will be taking this machine out and replacing it with a better quality machine and better service. I do not recommend this company.

Very knowlegeable, excellent product line backed by great service. A pleasure to do business with!