While searching for help for a part for my Subaru Outback, I talked with Jaime at this location. I had made several calls to other stores in the town we live in with no luck. I had the best service from another Napa store in Marshalltown (where we live) so decided to try this Napa store because our local store could not get the part I need in for a week. Jaime was one of the nicest customer service people I have had the opportunity to speak with. Because of this, and his high level of knowledge, we will be purchasing parts for my car from this location. Thank you, Napa Auto Parts, for employing such quality service people. Sincerely, Rhonda Spellman