If you hope to be treated respectfully as a customer, then skip Johnson Tire Service. We had been customers here for years, and there have been other sub par experiences, but the last one took the cake. I dropped off tires to be changed over and was told it would be an hour. After waiting more than an hour, I was told that they would not provide service because they were new tires not purchased at their store. Although it surprises me why they would not take my money (and it was twice as much as where I ended up going), I am appalled that they did not have enough respect for my time to clarify this when I was at the counter at the beginning. When I picked up my key, I mentioned that they had wasted a chunk of my morning. The clerk at the desk replied, Thats not my problem. There are plenty of garages that will change over your tires, treat you very well, and charge a reasonable price. If anyone else has a similar story to share I would appreciate hearing it.