My daughter has used Tuff Toe for her pitching shoes for 5+ years. Her cleats last so much longer, as she does not wear through the area where she drags when she pitches. Now that she is in college, her college coaches ship her shoes to Tuff Toe to have them dipped as well. The customer service is excellent. Ryan is great to deal with. He is always quick to get the job done and back to you. I highly recommend Tuff Toe for their customer service, workmanship and for saving me lots of $$ on not having to replace pitching cleats so often.