Dr. Belda, in and of himself, is a very wonderful dentist. His front desk lady is, however, excessively rude, disheveled, and, although lacks the credentials of a Doctor, full of BS "advice". If you are merely 2 minutes 'late' for your appointed, be prepared for a lecture and continuous scolding. Her greasy, greasy hair is a bonus to her exceptionally grotesque attitude. Good luck!