Since La Chateau was booked, we took our two dogs there two days ago while we went out of town. We picked them up first thing this morning only to get them handed to us covered in feces and urine and some sort of sticky substance. The smell was so bad we had to roll the windows down on the way home. We called the nice guy who works there and he informed us they were overbooked. This is no excuse! A week's worth of their food was missing (and we were told if they "seemed hungry" they were given more food). We called his supervisor Michelle and she apologized and offered a free bath. She stated that because of one of our dog's eye problem, they were mostly confined to a kennel (?!) We will never know what happened at this place, but we are never taking our pets near there ever again. Both dogs came home and drank water for several minutes as if they hadn't drank for a long time. Our other dog is limping and they both seem extremely exhausted. A long bath later and they still reek of urine. NEVER again!

Bleach poured every where. Not bleach water straight bleach. Dogs coughing sneezing and walking through it.

Bleach poured every where. Not bleach water straight bleach. Dogs coughing sneezing and walking through it.